SHIPPING & DELIVERY
SHIPPING POLICY

We know how exciting it is to receive something special, so we are dedicated to providing you with the best delivery and shipping experience. We offer various shipping methods to ensure your orders reach you on time in perfect condition, and we strive to keep the costs as reasonable as possible to enhance your overall shopping experience.
How long will it take for my order to arrive?
We aim to dispatch orders the same day they are placed. During busier periods, public holidays or weekends, this may take a little longer, but we promise we are working hard to get it to you.
UK orders usually arrive within 2-4 working days from dispatch.
International orders may take a little longer, depending on your location and local customs processes.
Do you ship internationally?
Yes, we ship all over the world so that Légacie London can be enjoyed by everyone.
Please note, International Deliveries may be subject to custom or import fees, which are to be covered by the customer. Use this link to calculate any fees that might be due upon arrival in your region.
Will I be notified once my order has been shipped?
Yes, you will receive an shipping confirmation email with tracking details as soon as your order has been shipped, so you can keep an eye on the journey.
What happens if my order is delayed?
While we always aim to get your oder to you as quickly as possible, there may be delays due to high demand, public holidays or circumstances that are out of our control, such as courier disruptions or customs hold-ups.
We know waiting isn't fun, so please know we are doing everything we can behind the scenes to ensure your order reaches you safely and as swiftly as possible. If your delivery is taking longer than expected, don't hesitate to get in touch. We are here for you and will look into it straight away.